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Return Policy

  • Prior authorization required for all returns. No items will be accepted for return without an approved RMA
  • Newton Distributing has the right to reject any returns without a valid RMA or after the 30-day return period
  • Items must be inspected and Newton Distributing must be notified of any issues within 48 hours of receiving in order to qualify for return
  • Unused items in original packaging may be returned within 30 days for a refund; restocking fees will apply
  • If you need to return your items for any reason, please contact your sales rep to get an RMA
  • Once the RMA is received from your sales rep, please pack authorized items with RMA form in the box
  • Items must be shipped within 15 days of the date the RMA was issued in order to receive a refund
  • Please allow 3 weeks for shipping and processing of return
  • Once our warehouse has received the items and inspected to ensure they are in good condition, your refund will be processed
  • If you have any questions about our return policy,
    please contact our office at 877-837-7745
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sales@newtondistributing.com  
877-837-774  
617-969-4002
 
Newton Distributing Company, Inc.  
245 W Central St
Natick, MA 01760

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